Privacy Policy

Last updated: 9/21/2025

1. Data Controller

Fjordfall Studio AS is the data controller for the processing of personal data as described in this privacy policy.

Fjordfall Studio AS

Karl Johans gate 1

0150 Oslo, Norway

Email: studio@fjordfall.no

2. What Information Do We Collect?

Information you provide voluntarily:

  • • Name and contact information when you fill out contact forms
  • • Email address for newsletter subscriptions
  • • Business information for service inquiries
  • • Content of messages you send to us

Information collected automatically:

  • • IP address and geographic location
  • • Browser type and device information
  • • Visit time and pages you visit
  • • Referring websites (where you came from)

3. Purpose and Legal Basis

Contact forms and customer service

Purpose: Respond to inquiries and deliver services
Legal basis: Consent or legitimate interest

Web analytics

Purpose: Improve the website and user experience
Legal basis: Consent or legitimate interest

Marketing

Purpose: Send relevant information about our services
Legal basis: Consent

4. Cookies

We use cookies to improve your experience on the website. You can read more about this in our cookie policy.

Types of cookies we use:

  • Necessary: Required for basic functionality
  • Analytics: Help us understand user behavior (with consent only)
  • Marketing: For relevant advertising (with consent only)
  • Functional: Improve user experience (with consent only)

5. Sharing of Information

We do not sell your personal information to third parties. We may share information with:

  • • Service providers who help us deliver services (Google Analytics, email providers)
  • • Authorities when required by law
  • • In connection with business transfers (with your consent)

6. Retention Period

  • Contact forms: 2 years from last contact
  • Newsletter: Until you unsubscribe
  • Web analytics: 26 months (Google Analytics standard)
  • Cookies: Varies from session to 2 years depending on type

7. Your Rights

Under GDPR, you have the following rights:

  • Access: Get a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Have your data deleted ("right to be forgotten")
  • Restriction: Limit the processing of your data
  • Portability: Get your data in structured format
  • Objection: Object to processing based on legitimate interest
  • Withdrawal: Withdraw consent at any time

To exercise your rights, contact us at studio@fjordfall.no

8. Security

We implement appropriate technical and organizational measures to protect your personal data:

  • • SSL encryption for all data transmission
  • • Regular security updates
  • • Limited access to personal data
  • • Backup and recovery plans

9. Right to Complain

You have the right to complain to the Norwegian Data Protection Authority if you believe we process your personal data in violation of privacy regulations:

Datatilsynet

Postboks 458 Sentrum

0105 Oslo

Phone: 22 39 69 00

Email: postkasse@datatilsynet.no

10. Changes to this Privacy Policy

We may update this privacy policy from time to time. Significant changes will be communicated on the website or via email to registered users. We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this privacy policy or how we process your personal data, contact us:

Email: privacy@fjordfall.no

Phone: +47 XXX XX XXX

Address: Karl Johans gate 1, 0150 Oslo